The public adjusting sector is adapting to the changing landscape of the insurance space by leveraging technological advancements and specialized expertise to provide tailored solutions and improved customer experiences for policyholders. Specialized adjusters with specific expertise in various industries and fields emerge to address the diverse needs of policyholders. Public adjusters benefit from enhanced access to data, enabling them to evaluate incidents and determine coverage more effectively.
The public adjustment sector embraces technological trends to meet increasing demands and streamline operations. Automation and smart data technologies, including Artificial Intelligence (AI) tools, are being implemented. Natural Language Processing (NLP) applications, such as optical character recognition (OCR), handwriting recognition (HWR), and intelligent document processing (IDP), automate the extraction of data from printed and handwritten documents. Internet of Things (IoT) devices in the insurance sector provide valuable data for insurers, enhancing practices like claims adjustment and fraud detection.
This edition of Financial Services Review highlights the key developments in public adjusting space and how adjusters leverage the latest tech solutions to offer top-notch services. It features thought leadership articles from LaToya Lee, Director of Claims, Raising Cane's Chicken Fingers, and Tomasz Serwan, Investment Director, Alior Bank.
LaToya Lee emphasizes the significance of thorough evaluations when selecting adjusters to achieve optimal business outcomes. Choosing adjusters who align with the company's goals and interests is crucial as they act as brand representatives. Properly vetting adjusters and vendors is vital to ensure alignment and the business's best interests. Tomasz Serwan talks about how the financial market has experienced significant changes in the past year, necessitating a reevaluation of financial management approaches in the current situation. It is essential to reassess strategies and identify opportunities that align with the evolving market dynamics. Understanding the broader economic context is vital for making informed financial decisions and maximizing potential returns.
This edition also features Stowe Public Adjustment, a public adjustment company that demonstrates that digital solutions in inspection and documentation processes provide adjusters with accurate and timely information for a more fair claims process.
In this edition featuring top public adjusters, we hope you find the appropriate company suited to your business requirements.